Terre des hommes (Tdh) Lausanne works in Palestine since 1973 and in Jordan since 2007, in close collaboration with recognized local partners and in partnership with several international donors. Since the end of 2019, based on a context needs and SWOT analysis, both delegations have been gathered under one common entity, a Multi-Country Delegation (MCD).
The main coordination office of the MDC is located in Amman (Jordan) and there are 3 sub-offices (1 in Irbid (Jordan), 1 in Jerusalem and 1 Gaza (Palestine)) in addition of several others implementing venues through local partners. The MCD comprises around 60 employees and 30 volunteers. All volunteers and around 50 employees are in Jordan, mainly based in the North where most of the activities are implemented, and around 10 employees are in Palestine, mainly based in Gaza where most of the activities are implemented.
The expected MCD global budget for 2020 will be around 4 million USD, with the main donors being BMZ, ECHO, UNOCHA, UNICEF and MEPI.
Tdh implements a resilience-based approach aiming to strengthen the whole system for the benefit of the most vulnerable children and families, including the refugees. The interventions employ a multisectoral model of action, through providing support to children, youth, families/caregivers and communities while investing on the development of capacities of key local – formal and informal – actors. Over the decades, Tdh - one of the Child Protection leading agency in Jordan and Palestine - has developed specific expertise on Migration, Access to Justice (A2J) and Child Labor (CL) programs through providing direct services in child friendly centres, mobile units and working with local partners.
Working within the Q&A framework, the MEAL Manager ensures the consistency and quality of the delegation’s MEAL strategies and activities. He/she coordinates and supervises MEAL team and takes responsibility for decisions and actions within his/her portfolio, operating in coordination with the projects and program units, under the supervision and guidance of the Q&A coordinator / Country Representative.
The MEAL Manager ensures that Tdh complies with all donor requirements, industry, sector standards and internal programming regulations with the required rigor and timeliness, always upholding ethical principles. She/ he will be responsible for capacity building of the MEAL team, program staff and partners, and mainstreams accountability values within the organization.
Specific Responsibilities :
Strategic & management
· Helps develop and implement the delegation’s strategic M&E orientations under the guidance of the Q&A coordinator. Consolidates data and reports back on the outcome level indicators to assess progress on strategy implementation.
· Ensures ethical principles related to M&E are respected, especially those concerning gender equality, fairness and “do no harm”. Protects confidential data and applies the principles of informed consent.
· Manages the MEAL team with the establishment of clear performance objectives, personal development plans, work plans, and funding projections for staff and MEAL activities.
Technical support
Design
· Ensure findings from assessments, previous evaluations, capitalization processes, ongoing monitoring and other research inform new proposal development.
· Develops problem tree analysis, Theory of change, logframes, indicator, and MEAL narratives for new project designs.
Monitoring
· Provides methodological support during the development of M&E systems and plans, and ensures a consistent approach is adopted across all projects and programs. Especially ensure monitoring processes are systemized, in ways that meet donor requirements, and are cost-effective, avoids duplicative processes, and minimizes beneficiary fatigue.
· Ensures monitoring directives, methodological guidelines and tools are understood and implemented at Tdh. Especially ensure TDH’s frontline and technical staff are equipped with knowledge, tools and resources to support M&E at the program & delegation level.
· Establish and manage channels for the most vulnerable within the affected populations to provide feedback and complaints.
· Ensure partner & direct implementation is monitored on a regular basis for quality standards, and humanitarian principles through schedule visits, data quality audits, spot check / verification visits against reports, and reports reviews (as per agreed schedule with donors and partners).
· Ensure all donor and internal reporting contains required accurate information (beneficiary data, MEAL findings), and meeting deadlines with highest quality.
· Ensures learning at the project and programs levels through quarterly reviews, capitalization exercises and learning events. Especially make sure these events are driven by MEAL findings.
Closeout
· Ensures evaluation processes for all projects and thematic areas and the appropriate dissemination of learning / findings.
· Ensures all MEAL data, reports, and records are clearly organized archived in a central location for future reference at the delegation level.
Security and child safety
Understands and applies security policies, the Child Safeguarding Policy and fraud prevention policies
Competencies
.Adopts a collaborative attitude both inside and outside the department
.*Command of support and advice roles and competencies*
.*Excellent conceptual and strategic analysis skills*
.*Excellent oral and written communication skills; active listening skills*
.*Flexibility, availability and adaptability*
Requirements for the position
Qualification:
· Education: University (Master) degree in relevant field
· Language: Excellent oral and writing skills in English, Arabic an asset
Previous experience:
· Previous experience with an INGO is mandatory
· At least 3 years of experience on a coordination/management position covering MEAL
· Previous experiences in the MENA region, especially Jordan and/or Palestine, would be a distinct advantage
Knowledge and skills:
· Expertise in project cycle management, detailed knowledge of concepts, processes and tools, and experience in leading participative processes;
· Expertise in designing, planning and implementing MEAL initiatives (needs assessments, developing a theory of change, planning, monitoring, evaluation, capitalizing on lessons learned, community participation, communication, information management);
· Ability to understand and question issues, hypotheses and research initiatives in coordination with a team of external researchers;
· Awareness and knowledge of ethical issues related to project management: gender equality, fairness and do no harm;
· Knowledge of and professional experience in the children’s rights field (Child protection), and SGBV, MHPSS in the humanitarian aid/development context;
· Ability to travel to the field operational areas on a regular basis.
How to apply:
For interested applicants, please send your updated resumes with a cover letter to the below email address - maximum by Thursday/ March 5, 2020 with the following email title; NAME OF APPLICANT / Position.
***Applications* are reviewed and screened before deadline, so we encourage applicants to apply as early as possible.**
reham.alhallaq@tdh.ch
Note: Any email with a title that does not have the required information will be disregarded.